Customer Relationship Manager | Community Bank Gladstone | QLD
Join Bendigo Bank as a Customer Relationship Manager at Community Bank Gladstone, QLD.
Position: Permanent, Full-time
Location: Gladstone
Role Overview
As a Home Lending Specialist (internally known as Customer Relationship Manager), you will provide exceptional service by working closely with customers to meet their banking needs. Your responsibilities include guiding first home buyers, supporting seasoned investors, and managing the lending journey to foster growth.
Key Responsibilities
* Build and nurture a pipeline of lending leads using our CRM system.
* Guide customers through the lending process, ensuring a smooth experience.
* Apply credit analysis skills to achieve positive lending outcomes.
* Develop strong community and branch relationships to support lending goals.
* Engage in ongoing learning and professional development.
* Support community initiatives and promote local growth.
Qualifications
* Extensive experience in customer service or sales.
* High understanding of lending products, policies, and regulations.
* Ability to build rapport quickly with customers and colleagues.
* Strong credit analysis skills.
* Knowledge of small business offerings.
* Consumer lending experience is essential.
Why Join Us?
At Bendigo Bank, we focus on community impact, diversity, and career growth, offering benefits such as health and wellbeing support, and access to our corporate university 'BEN U'.
Additional Information
Applicants will receive an email to complete a Pymetrics online assessment. We value diversity and encourage applicants from all backgrounds to apply. For more details, visit our careers page: https://careers-ext.bendigoadelaide.com.au/branch-network.
Screening may begin prior to the closing date. We commit to responding to all applicants.
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