Casework support worker - hunter

Casework Support Worker

Location: Newcastle, Mayfield, Charlestown, Cessnock, Maitland, Muswellbrook and Raymond Terrace – full time and part time

Grade 3/4: $84,659 - $92,701 pa plus superannuation and annual leave loading

Role Summary

As a Casework Support Worker, you will help caseworkers in their day‐to‐day work supporting children, young people, families and communities in varied and challenging circumstances.

Responsibilities

• Assist caseworkers prepare documentation and help with case planning for children and young people.
• Source and share information about families and make relevant referrals and appointments.
• Maintain timely client and casework records, including client information system records.
• Supervise low‐risk family visits and prepare summary reports which accurately record observations.

Qualifications & Experience

• Some community work experience in working with vulnerable and diverse groups.
• Strong record‐keeping experience or an eagerness to learn.
• Understanding of the complex, challenging situations faced by disadvantaged families and the role of caseworkers.
• A TAFE Diploma in a relevant field, welfare/community services and/or relevant work experience deemed equivalent.
• A valid driver's licence, as occasional travel will be required.

Pre‐employment Checks

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014.
• Working with Children Check clearance in accordance with the Child Protection Act 2012.

Benefits

• A challenging and rewarding career.
• Flexible, autonomous work environment.
• Competitive pay and conditions.
• Training and development opportunities to build and maintain capabilities.
• Health & wellbeing and Employee Assistance Programs.

Diversity & Inclusion

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander peoples, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.