As a key member of our hospitality team, you will play a vital role in delivering exceptional experiences for our guests. Located in the heart of Western Australia's coral coast, Mantra Geraldton is a 4-hour drive north of Perth and features modern apartments, resort-style pools, and barbecue areas for guests to enjoy.
In your downtime, explore Geraldton's natural wonders, from water sports to hiking trails and historic landmarks. As a valuable member of our housekeeping team, your flexibility and willingness to help will make you an essential part of our team, ensuring a smooth and enjoyable experience for our guests.
Primary Responsibilities:
* Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
* Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
* Gather used linens from guest rooms and transport to the designated area
* Assist with cleaning guest rooms and public area spaces when requested
* Handle chemicals and cleaning materials safely, respect guest privacy and security, and promptly report maintenance issues
* Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features