A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.
What will I be doing?
As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
1. Clean guest bedrooms and bathrooms
2. Vacuum rooms and corridors
3. Change and replenish bed linen, towels and guest amenities in line with company guidelines
4. Undertake regular deep cleaning tasks
5. Restock and maintain trolley on daily basis
6. Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest
7. Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
8. Be environmentally aware
9. Dispose of waste accordingly
10. Manage guest requests in a timely and efficient manner
11. Comply with hotel security, fire regulations and all health and safety legislation
12. Carry out lost property procedures
13. Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
14. Positive attitude
15. Good communication skills
16. Committed to delivering high levels of customer service
17. Excellent grooming standards
18. Ability to work on their own or in teams
19. Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
20. Hotel experience
21. Experience in a similar position
MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO
Go Hilton Travel Discount Program
Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support
Flexible Schedules Access to your pay when you need it
through DailyPay