Your Role
* Provide expertise and delivery of ServiceNow based consulting initiatives
* Communicate technical problems and solutions to both technical and non-technical audiences
* Ability to convey complex technical concepts in understandable business terms
* Participate in business stakeholder workshops and showcases
* Provide Subject Matter Expertise
Your Profile
* Knowledge of best practice OOTB ServiceNow ITSM and/or other relevant ServiceNow application configuration (CIS ITOM)
* Experience in providing creative solutions to business problems and working with ServiceNow, IT Service Management (ITIL) processes including Asset Management, metrics and key performance indicators
* Team collaboration and communication skills
* Excellent documentation and presentation skills
* Ability to mentor/lead junior team members
Benefits
You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called 'Celebrate'.
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