Job Summary
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The Sales Coordinator role involves coordinating and administering new machine orders from contract review through to delivery, including consulting and communicating with cross-functional teams.
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Key Responsibilities:
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* Liaise with stakeholders to validate contracts, review machine orders, parts availability, and workshop readiness.
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* Prepare the Shop Get Ready form within SLA by verifying quote accuracy and ensuring all contract, program, and policy conditions are met.
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* Re-cost and analyse contract variations requested by management or sales and communicate changes to stakeholders.
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* Ensure accurate and timely invoicing aligned with customer contracts.
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* Raise sales journals and report machine deliveries to CAT within SLA.
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* Process CAT claims and review credit estimates in line with business SLAs and policies.
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* Finalise cost of sale vs cost estimates review and complete final margin reconciliation.
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* Assist the delivery team to ensure full and on-time delivery meets customer expectation.
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Requirements:
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* Minimum 2 years experience in a similar role.
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* Strong attention to detail with a focus on continuous improvement.
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* Advanced analytical skills.
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* Customer-focused with ability to consult, negotiate, build relationships, and influence across teams.
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* Able to work effectively both independently and within a team.
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* Excellent organisational skills with ability to manage changing workloads and meet tight deadlines.
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Our Commitment
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With over 4,500 employees, we offer a wide range of mining and construction equipment and management solutions.
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