Intercontinental Hotels Group is looking for a dedicated reservations specialist in Australia to manage FIT and group bookings, ensuring customer satisfaction throughout the reservation process. Key responsibilities include phone and email support for guests, coordinating group bookings, and working closely with various departments to meet specific requirements.
Ideal candidates must have reservations experience, excellent communication skills, and the ability to multitask effectively in a fast-paced hotel environment. Proficiency in reservation software such as Opera is preferred.
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