As a key player in driving store performance and delivering exceptional customer experiences, you will take on a hands-on leadership role within our retail operations. Your ability to motivate others, combined with your passion for outstanding service and team development, will be essential in achieving business success.
About the Role
* You will support the Store Manager in leading, coaching, and developing the store team, fostering a culture of excellence and continuous improvement.
* Your primary responsibility will be to deliver an exceptional customer experience through service and presentation excellence, ensuring that every customer interaction is positive and memorable.
* You will assist in managing store operations, including stock control, merchandising, and team performance, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities
* Spearhead training, development, and performance conversations to drive individual and team growth.
* Oversee the implementation of operational standards, safety protocols, and compliance initiatives to create a positive and secure work environment.
* Dive into data analysis to identify trends and opportunities for improvement, using insights to inform strategic decisions and drive business results.
What We're Looking For
* A proven track record in retail or hospitality leadership, with a focus on customer satisfaction and team development.
* A passion for creating a positive and inclusive work environment, where every team member feels valued and empowered to succeed.
* An analytical mindset, with the ability to collect and analyze data to inform business decisions and drive growth.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
We offer a range of benefits to support your career progression and well-being, including:
* Competitive base salary and bonus structure.
* Fuel discount for team members when filling up at our sites.
* Exclusive access to discounts from over 1000 retailers.
* Wellbeing programs, free counselling services, and flu vouchers.
* 12 weeks paid parental leave for primary caregivers, plus additional family support initiatives.
* Career progression opportunities across a growing national network.
* Work in an environment that values diversity, autonomy, and flexibility.
Join us in shaping the future of retail and contributing to the success of our business. If you're a motivated and results-driven leader, ready to take on new challenges and make a lasting impact, we'd love to hear from you!