About the Role
Help people sleep better—while driving sales Use your product knowledge and health insights to guide customers to the right sleep solutions. This is a unique role where care meets conversion, and every conversation counts. No experience needed - full training provided, just bring your passion for caring to the community.
Your key responsibilities will include:
* Setting up home sleep tests and supporting patients through the process
* Assisting customers with CPAP equipment purchases, including machines, masks, and accessories
* Troubleshooting issues with CPAP devices and offering practical solutions
* Educating patients on sleep health and effective CPAP usage
* Providing high-quality after-sales care and ongoing support
* Maintaining accurate records, basic reporting, and administrative duties
* Operating the POS system
* Upholding cleanliness and presentation standards in-store
* Building strong relationships with customers and professionals in the sleep health industry
About You
You're someone who genuinely cares about others and wants to make a difference. People naturally feel comfortable around you—you're a great listener, curious, empathetic, and committed to finding the right solutions for each individual.
In addition, you'll bring:
* Previous experience in a busy retail, healthcare, or customer service environment
* A strong customer focus with compassion, empathy, and a drive to deliver exceptional, patient-centred care
* Confidence in working autonomously as well as collaboratively in a team setting
* Excellent communication skills and the ability to respond quickly and clearly to customer needs
* A proactive mindset—you're a quick learner with the initiative to take ownership and see tasks through
* High levels of positivity, energy, and a genuine commitment to achieving results
* Integrity and professionalism—you handle confidential information with discretion and always do the right thing
* A willingness to learn and grow within a fast-evolving healthcare environment
What We Offer:
* Competitive salary.
* Comprehensive training and opportunities for advancement.
* A supportive and collaborative team environment
* Employee benefits and discounts.
* A chance to make a positive impact on our customers' health and well-being.
If you're excited about the prospect of joining our team and contributing to the growth and success of Chemist King Mount Gambier, we encourage you to apply. We are committed to providing a workplace that fosters growth, learning, and a commitment to excellence, we take pride in fostering a workplace that values diversity.
Join us in making a difference in the lives of our customers and growing your career in the Health industry. We look forward to welcoming you to the Chemist King family