Summary: We are seeking a motivated and organised Receptionist/Office Administration Assistant to join our legal firm. This permanent, full-time position is essential for ensuring smooth daily operations and providing excellent customer service to our clients. The successful candidate will play a key role in maintaining the professional image of our office and supporting our legal team with administrative tasks. Responsibilities: Greet clients and visitors in a professional manner, ensuring a welcoming atmosphere. Answer and direct phone calls, taking messages as necessary. Manage the scheduling of appointments and meetings for legal staff. Maintain and organise office files. Assist with the preparation of legal documents and correspondence. Maintain and update our CRM system Create and update files in the Legal software. Handle incoming and outgoing mail and deliveries. Perform general administrative tasks, including data entry and maintaining office supplies. Support the legal team with various tasks as required. Bring positive energy to the Team Qualifications: High school diploma or equivalent; further education in administration or a related field is an advantage. Previous experience in a receptionist or administrative role is preferred but not essential. Strong organisational skills and attention to detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to work independently and as part of a team. A professional and courteous demeanour.