Job Title:
Ambitious Retail Professional Sought to Drive Excellence
We are seeking a talented and passionate individual to lead our Footwear Department as a Supervisor.
The successful candidate will support the store management team by leading their department in providing exceptional customer service to every customer, delivering outstanding sales results, and maintaining high visual standards.
* Key Responsibilities:
* Model exceptional customer service, ensuring every interaction is positive and memorable
* Coach and develop team members to deliver excellent in-store experiences and achieve set KPIs
* Maintain product knowledge and share expertise with colleagues
* Collaborate with the management team to drive financial performance within the department
* Work closely with the back of house team to ensure seamless product availability
* Uphold company standards and deliver exceptional store visual excellence
Requirements:
* 2-3 years' experience in retail or a related industry
* Proven track record in driving and exceeding set KPIs
* Excellent communication and interpersonal skills
* Ability to manage time effectively and prioritize tasks
What We Offer:
As a Department Supervisor at our organization, you'll have the opportunity to work with some of the best brands in the market, receive comprehensive training and development, and progress across various areas of the business.
You'll also enjoy a range of benefits, including a referral bonus scheme, staff discount, Employee Assistance Program, Mental Health champions, and one month paid parental leave for full-time employees.