Medical Receptionist / Occupational Screener - Moranbah
Front-Desk Medical Receptionist / Occupational Health Administrator – Full-Time
We are seeking a dedicated and enthusiastic Front-Desk Medical Receptionist / Occupational Health Administrator to join our energetic team. If you have a passion for customer service and experience with medical software, we'd love to hear from you!
Key Requirements:
Previous medical reception experience highly regarded (experience with Pracsoft and Medical Director preferred)
Exceptional customer service and teamwork abilities
Ability to remain composed and professional under pressure
Strong ethical standards, particularly regarding privacy and confidentiality
Outstanding verbal and written communication skills
Empathy and excellent interpersonal skills
Reliable, punctual, and committed to meeting key performance indicators (KPIs)
Ability to maintain professionalism and separate personal/external issues from the workplace
Current police check (required upon successful application)
Work Hours:
You must be reliable and available for all shifts as rostered between: Monday to Friday: 6:45 am – 6:30 pm (e.g., 6.45 am–3.15 pm, 8 am–4.30 pm, 8.30 am–5 pm, 10.00 am–6:30 pm)
Responsibilities:
Greet and assist patients with inquiries and appointments
Answer telephone inquiries courteously and professionally
Process patient payments accurately (cash and EFTPOS)
Ensure accurate handling, storage, and retrieval of patient and practice records
Maintain strict confidentiality of patient personal and financial information
Keep reception and clinical areas tidy and welcoming
Communicate professionally and clearly with clients and patients
Conduct health and occupational screenings and assessments
Provide clear instructions and explanations to patients
Identify and report any concerns or abnormalities promptly to medical professionals
Engage effectively with a diverse range of patients, visitors, and colleagues
We are an equal opportunities employer and welcome applications from all qualified candidates.
#J-18808-Ljbffr
📌 Medical Receptionist / Occupational Screener - Moranbah
🏢 Oaktree Family Medical Centre
📍 Moranbah