Multiple casual Food & Beverage Attendant positions available!
About Us: Don't just travel, be moved...
The Searoad Ferries group of companies employs over 200 dedicated staff and serves approximately one million customers annually. Our mission is to connect people and places through exceptional experiences across the tourism, hospitality, passenger transport, and maritime sectors.
Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our Explore Australia / Naturaliste Tours company offers unforgettable tourism and wildlife experiences across Victoria, connecting travellers with the region’s most stunning natural highlights. We also operate the Western Port Ferry Service, linking Crib Point to French Island and Phillip Island in Western Port Bay, as well as Wanderer Adventures—Wilson’s Promontory Cruises—based in the pristine Wilsons Promontory National Park.
Within this dynamic landscape, the Searoad Hospitality Group is dedicated to providing customer experiences through premium onboard and onshore dining options that enhance our ferry operations. Our state-of-the-art Ferry Terminals include multiple hospitality spaces—restaurants, passenger lounges, bars and function spaces—offering breakfast, lunch, dinner, grab-and-go food options, conferences, private functions, and external catering. The group also manages short-term rental accommodation, external catering services, and retail operations.
About The Role: Are you eager to join our passionate front of house team as we gear up to serve menu magic across all aspects of our hospitality operations?
We are seeking friendly, well-presented and self-motivated individuals with a passion for customer service to deliver memorable experiences across various settings - including our bustling restaurants, bars, kiosks, conference and event spaces, and aboard the iconic Queenscliff-Sorrento ferry.
What you'll be doing:
* Greeting and serving customers, providing menu information, addressing their needs
* Taking orders and using point of sale systems
* Providing bar service / wine & beer pairings and making coffees
* Maintaining clean customer facilities
* Performing daily opening and closing procedures including cash and EFTPOS reconciliations
* Answering incoming phone calls and entering reservations
* Sales, e.g. menu specials and retail add-ons
* Maintaining food and beverage cabinets including stock rotation
* Basic food prep (e.g. when working aboard vessels and within kiosks)
* Assisting with event operations set up
About You: To thrive here, you'll need...
* Strong customer service and communication skills
* Current RSA certification or willingness to obtain it
* Barista skills or eagerness to learn
* Professional grooming and appearance
* Adaptability in a fast-paced, dynamic environment
* Flexibility to work peak times, including weekends, school holidays, public holidays and festive seasons
* Willingness to work breakfast, lunch, and dinner shifts
* Positive attitude, team spirit, and enthusiasm
* Wine and bar knowledge is a plus but not essential
* We welcome applicants without prior hospitality experience. If you have the right personality, can demonstrate your customer focus, and have a willingness to learn, we'll show you the rest!
Some of the Perks You'll Enjoy: In addition to being paid under the Restaurant Modern Award (+penalties and super), you'll receive...
* Employee discounts on retail, dining, tours, and free ferry travel
* Uniform for customer-facing team members
* Access to our 24/7 Employee Assistance Program for wellbeing support
* A fun, engaging workplace with regular team events and social outings.
Ready to Make Waves? Dive in and apply, but first please note...
* Availability during summer, school holidays, public holidays and festive seasons, is essential
* You must have Australian working rights
* We anticipate strong interest in these positions and will attempt to get back to all applicants but may only contact shortlisted candidates
* No agencies
* Apply through SEEK with your resume and a cover letter telling us why you're perfect for the role.
* Review the full position description at searoad.com.au/careers and get your application in early - we may start shortlisting before the closing date of 24 December 2025!