Admissions Officer (Sydney) & Marketing Officer (Melbourne)
We are a leading Australian education and migration consulting firm seeking two highly motivated candidates to join our dynamic team—one Admissions Officer for our Sydney office and one Marketing Officer for our Melbourne office.
The Company
SW Education is the market leading company in Australian Education and Migration consulting services. SW Education promotes the Australian Education on behalf of schools, colleges, and universities to international students all around the world. During the last 15 years, with four branch offices and over 30 staff throughout Australia, SW Education has been one of the fastest-developing agencies and has forged a reputation of outstanding quality by providing bespoke recruitment solutions for our clients.
The Culture
Our company is a vibrant and energetic one. Our core values define us and guide us in every aspect of what we do. We collaborate and we continually strive to improve all aspects of our business on a day-to-day basis. We work incredibly hard to get the best out of each other. We offer our staff a strong and exciting career with opportunities for career growth and development.
The Role
We are looking for individuals with a genuine interest in the education services industry who can start as soon as possible. Please note that fluency in Mandarin is ESSENTIAL for both positions.
Admissions Officer (Sydney)
Key Responsibilities :
* Support senior education counsellors by assisting clients with school / university applications, offer letters, Confirmation of Enrolment (CoE), and enrolment procedures.
* Collaborate with clients to prepare statement of purpose documents for CRICOS institutions, ensuring compliance with relevant guidelines.
* Guide clients through the preparation of documents for Australian Student Visa applications, providing ongoing support and ensuring adherence to Australian immigration regulations.
* Communicate effectively with our business partners to coordinate and facilitate the admissions process, ensuring seamless collaboration and efficient workflows.
* Follow the standard CRM sales process to accurately record and update all client communications and application progress.
* Provide general administrative support, including occasional reception duties, handling queries via phone and email, managing correspondence, filing, and archiving files.
Key Selection Criteria :
* Strong communication and organizational skills, with the ability to build positive relationships with clients and business partners.
* A proactive and enthusiastic attitude, with a passion for the education consulting industry.
* Ability to multitask and thrive in a fast-paced environment while maintaining attention to detail.
* Fluent in Mandarin and English, with strong written skills in both languages.
* Intermediate to advanced proficiency in Microsoft Office Suite.
* A valid visa to work in Australia.
* Relevant working experience would be highly advantageous.
* No prior experience required—we encourage fresh graduates or those looking to start a career in education consulting to apply.
Marketing Officer (Melbourne)
Key Responsibilities :
* Collaborate with the team regarding the development and execution of marketing campaigns, including preparing, onsite support, and following up the outcome and potential leads.
* Discover up-to-date trends in social media and competitors' channel strategies. Assist in creating and implementing communication plans to enhance engagement and outreach.
* Manage incoming enquiries from various channels, including conducting pre-consulting procedures, keeping records in the database, connecting clients to counsellors, and following up outcomes to ensure client satisfaction.
* Maintain and develop partnerships with school unions and other social resources, contributing to annual marketing goals.
* Analyze the effectiveness of different marketing sources and assist with improvement plans for enhanced performance.
* Support the marketing team in maintaining, updating, and managing websites effectively to ensure content accuracy and relevance.
* Write and publish industry news and professional posts on various platforms to boost brand presence.
* Coordinate with the marketing manager to organize campus publicity activities and execute communications effectively.
* Participate in and co-organize large-scale events to promote engagement and brand visibility.
* Support the marketing manager in planning and executing various seminars and related fun activities to attract and inform potential clients.
* Assist with office maintenance and provide administrative support, including greeting clients and managing stock as needed.
* Perform other ad-hoc duties as required.
Key Performance Indicators (KPIs) :
* Achieve designated lead conversion rates from marketing campaigns.
* Meet specific targets for social media engagement growth and audience reach.
* Ensure timely response to all incoming enquiries within 24 hours and maintain accurate CRM records.
* Maintain and expand at least three new school union or social resource partnerships annually.
* Provide detailed monthly reports on campaign outcomes, social media performance, and engagement metrics.
* Successfully coordinate and execute a minimum of four major events or seminars per year with positive feedback ratings from attendees.
Who We Are Looking For : A true team player, you enjoy working in a collaborative, outcome-driven and varied environment where you will be supported in your work and learning.
You will also have :
* Tertiary qualification in marketing, communications or a related field of digital marketing industry experience;
* A confident understanding and previous experience in using XiaoHongShu and TikTok;
* Excellent copywriting skills, attention to detail and the ability to understand technical content is highly desirable but not essential;
* A valid visa to work in Australia;
The must haves :
To be considered for a position with SW Education you must have the right to work in Australia. You must be fluent in both English and Mandarin. An extra language skill would be highly advantageous.
How to apply :
Please email your CV, Cover Letter, and latest Academic Transcript as part of your application to (email protected).
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