1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Acu-Tech Piping SystemsPeople and Culture | End-to-End Recruitment, Employee Engagement, Talent ManagementAcu-Tech is seeking a highly motivated Client Service Executive to join our team in Maddington, WA.
A company that's trusted across Australia for delivering high-quality pipeline solutions — and grow with us as we expand our reach and impact.The primary purpose of this position is to provide high-level of customer service to our clients by maintaining and nurturing our relationship with them and support our Sales Team.What we offer:Competitive salary + performance-based incentivesOpportunity to contribute to cutting-edge projects and innovative solutionsA supportive team culture that values innovation and collaborationEmployee Assist ProgramsThe chance to make your mark, high-impact roleKey tasks and responsibilities:Support customers with confidence by providing timely and accurate product and technical information, ensuring quick and effective issue resolution.Communicate clearly on pricing, credit options and terms aligned with company policies and customer profiles.Ensure smooth transactions of sales orders and quotes accurately and efficiently.Educate and Empower Customers: Help customers understand product features, benefits, and terminology to improve satisfaction and support informed decisions.Maintain a professional presence as you represent the company with a positive, professional attitude in all interactions with customers and vendors.Coordinate with vendors to share accurate shipping and delivery updates with customers.Address and resolve product or service concerns by identifying the cause and delivering prompt, thoughtful solutions.Proactively conduct telemarketing and follow-up activities to strengthen relationships and identify recent opportunities.Reach out to customers post-purchase to gather feedback and ensure satisfaction.Identify gaps in customer needs and suggest solutions or improvements to the team.Maintain detailed and up-to-date customer profiles in the company database.Prepare reports using collected data to support product and service enhancements.To be considered you must meet the following criteria:At least 2-3 years of experience in a civil-related, industrial, or technical product salesCRM experience; Sales/Customer Service short courses (advantageous).
Exonet experience is favourable but not essential.High attention, accuracy and excellent organization and time management skillsExcellent communication and interpersonal skillsInitiative-taking and a positive 'can do' attitudeIf this sounds like a good fit and is in your area of expertise, then we would like to hear from you.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionSales, Customer Service, and EngineeringIndustriesMining and Civil EngineeringReferrals increase your chances of interviewing at Acu-Tech Piping Systems by 2xGet notified about new Client Services Executive jobs in Maddington, Western Australia, Australia.Canning Vale, Western Australia, Australia 2 weeks agoCanning Vale, Western Australia, Australia 6 days agoJoondalup, Western Australia, Australia 1 week agoNorth Perth, Western Australia, Australia 1 day agoCanning Vale, Western Australia, Australia 1 day agoWelshpool, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia A$35.00-A$36.00 2 weeks agoPerth, Western Australia, Australia 1 month agoClient Relationship Manager – Health and BenefitsPerth, Western Australia, Australia 8 hours agoForrestfield, Western Australia, Australia 7 hours agoCustomer Contact Centre Support Officer (Affirmative Measures)Perth, Western Australia, Australia A$92,817.00-A$98,420.00 1 week agoPerth, Western Australia, Australia 1 week agoNorth Perth, Western Australia, Australia 1 day agoEntry Level Customer Experience RepresentivePerth, Western Australia, Australia 15 hours agoWelshpool, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 3 weeks agoWoodvale, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoClient Care Representative | Clinical Administration | Nedlands - Wed-FriNedlands, Western Australia, Australia 6 days agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 5 days agoPerth, Western Australia, Australia 3 weeks agoJoondalup, Western Australia, Australia 1 week agoJoondalup, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 1 week agoBelmont, Western Australia, Australia 2 weeks agoBeckenham, Western Australia, Australia 2 weeks agoBelmont, Western Australia, Australia 2 weeks agoMorley, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 3 weeks agoOsborne Park, Western Australia, Australia 1 month agoWe're unlocking community knowledge in a new way.
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📌 Client Services Executive
🏢 Acu-Tech Piping Systems
📍 Western Australia