StarFlight Australia is seeking an experienced Base Manager to provide a strong, visible leadership presence at our Tasmanian Emergency Air Service (TEAS) base in Hobart. The role is critical to coordinating day‑to‑day operations, supporting governance, and building relationships with key government stakeholders. The Base Manager will act as StarFlight’s primary on‑base representative, ensuring operational issues are effectively managed, escalated, and resolved in a timely manner.
Key Responsibilities
* Provide a consistent and professional StarFlight leadership presence at the base
* Act as the primary liaison with Tasmanian Government stakeholders, including Ambulance Tasmania and Tasmania Police
* Coordinate and integrate operational matters across flight operations, engineering, training, and support teams
* Ensure effective ownership, tracking, and escalation of operational issues
* Support contract performance by identifying risks and facilitating timely resolution
* Strengthen governance through clear communication, documentation, and adherence to processes
* Support audits, reviews, and client assurance activities, including WHS requirements
* Promote a strong safety culture and support incident reporting and investigations
* Contribute to continuous improvement through operational insights and stakeholder feedback
* Support base culture, wellbeing, and coordination of local people matters
About You
You are a confident and experienced operational leader with a background working in aviation, emergency services, or similar complex environments.
You Will Bring
* Experience in aeromedical, search and rescue, or law‑enforcement aviation (essential)
* Ability to operate effectively within multi‑agency or government client environments, balancing organisational interests with public sector accountability and expectations
* Experience in operational governance, including issue ownership, risk identification, and timely escalation within regulated or high‑consequence environments
* Experience in operational governance, risk management, and issue resolution
* Ability to manage competing priorities in a fast‑paced, high‑consequence environment
* Excellent communication, negotiation, and interpersonal skills
* Strong understanding of aviation operations and procedures
* Experience supporting safety systems and compliance frameworks
* Prior experience working directly with emergency services clients—Police, Ambulance, Defence (desirable)
* Prior exposure to contract mobilisation, transition or major operational changes (desirable)
Salary Packaging Options
As an employee, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year toward general living expenses such as groceries, petrol, mortgage, rent, and school fees, providing added financial flexibility and support.
Diversity and Inclusion
StarFlight encourages Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support.
Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia.
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