Customer Banking Specialist Relief - Springvale
Join to apply for the Customer Banking Specialist Relief role at Commonwealth Bank .
Roster: Monday – Friday, 9:30am – 4:30pm (30 hours per week). Travel between Waverley Gardens, Bentleigh, Clayton & Springvale branches to support multiple branches within the South East Area.
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Your role will impact customers from opening their first account to planning for retirement.
Responsibilities
* Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
* Support customers with enquiries, maintenance on accounts and process applications for credit products
* Complete Financial Health Checks to assess customers' financial needs and identify any changes
* Educate and demonstrate our in-branch technology and digital banking options to customers
* Problem-solve and provide effective solutions whilst championing our processes, procedures, driving our risk-averse culture
Qualifications
* Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
* Excellent communication skills & the ability to articulate financial terms in a clear way
* The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
* Ability to work in a retail environment that's busy and commercially driven
* A genuine interest in building a career with CommBank
With us, you'll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today If you're already part of the Commonwealth Bank Group, you'll need to apply through Sidekick.
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Advertising End Date: 14/12/2025
Seniority level: Mid-Senior level
Employment type: Part-time
Job function: Other
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