Job Title: Electronic Flight Bag Technical Support Specialist
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This is a full-time, permanent role that plays a critical role in supporting the operational readiness and effectiveness of the Australian Defence Force (ADF).
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The successful candidate will provide front-line, user-focused technical support, training, and guidance to Electronic Flight Bag users across the ADF.
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The position requires strong knowledge of ADF aviation operations and systems, particularly in relation to the Electronic Flight Bag and mobile device management.
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Key responsibilities include ensuring the seamless integration and use of EFB hardware and software, providing ground support & training to ADF EFB users, and resolving technical issues within 24 hours.
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In addition to technical expertise, the ideal candidate will possess excellent verbal and written communication skills, with the ability to engage and influence a wide range of Defence stakeholders.
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We offer a competitive salary, paid parental leave, paid reservist leave, income protection, corporate rewards, and opportunities for career development and growth.
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This is an exciting opportunity to shape tomorrow by delivering exceptional technical support and solutions to our customers.