The Reject Shop is entering an exciting new chapter as part of global retail leader Dollarama — and
Newcastle West
is part of this transformation. With major store upgrades, a refreshed customer experience and plans to grow to 700 stores, we're looking for leaders who are ready to step in and shape what's next.
We're searching for a
Store Manager
who's hands-on, people-focused and energised by creating great retail experiences. If you're ready to build a high-performing team and take ownership of a store that feels like your own, this could be the next step in your retail career.
As our Store Manager, you'll steer the day-to-day operations of the store while setting the tone for your team. You'll be the type of leader who leads from within — working alongside your team, coaching them, celebrating wins and ensuring customers feel valued every time they walk in.
You will:
* Build a positive, high-energy team culture where everyone feels supported and encouraged
* Work closely with your team on the floor, modelling service standards and a strong work ethic
* Take ownership of sales performance and operational results
* Ensure customers receive outstanding service every visit
* Coach and grow your team into confident, capable retail leaders
* Maintain a safe environment for both your team and customers
* Handle daily challenges with confidence, clarity and calm thinking
What you'll bring to the team
* Leadership experience in retail or a customer-facing role
* The ability to motivate, influence and bring people together
* Excellent communication and organisational skills
* A genuine passion for developing people and delivering great customer experiences
* A proactive, solution-focused mindset
Why you'll love working with us
* Competitive salary plus an annual bonus of up to 10%
* Team Member discount for you and your immediate family
* A rotating roster that supports work-life balance — only work 1 in 3 weekends
* Flexible working options
* Paid parental leave for primary and secondary caregivers
* Access to confidential support through our Employee Assistance Program
* Instant access to your pay through Humanforce Thrive
* A fun, inclusive and supportive culture where your wellbeing matters
Be part of a brand that's evolving and a team that's proud to lead the change.
Apply now and help shape the future of retail at The Reject Shop.