**Job Number** 22153231
**Job Category** Food and Beverage & Culinary
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, NEW SOUTH WALES, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Pier One Sydney Harbour, inhabits a thoughtfully reinterpreted heritage pier. A study in juxtapositions, the hotel marries heritage architecture with modern interpretation, seclusion with a central locale and an aspirational yet inclusive personality.
Fuelled by our love of the hyperlocal, Pier One Sydney Harbour fashions a space for guests to celebrate their passions, their curiosity and to discover the true essence of a Sydney lifestyle. With no two guests being alike, our service style reflects this. The result being mind blowing service tailored to the unique needs of our guests; defining a recent era for hotel experiences.
Are you curious, outgoing and warm with a touch of playfulness? Pier One Sydney Harbour is looking for you - people who can really influence our guests stay. We embody an ethos where mind blowing service comes from your personality and style, not from a hotel manuscript.
**What we ask of you**
- An up to date RSA
- A genuinely warm & welcoming demeanour
- Energising motivation - its infectious - no job is too big or too small
- A passion for the industry, a want to be the best in service - mind blowing to be precise - and the best in lifestyle
- A desire to innovate and create
- A natural born storyteller
**How you will make an impact**
You have a respect for craft and are motivated by the art of living a Sydney lifestyle. You are inviting, a little surprising, attentive and inclusive. You are sociable, expressive, a mover and shaker, and have a love of service and style.
**What you will do**
- Warmly welcome & serve our guests.
- Be an expert on the menu, know it inside and out to ensure our guests receive a mind blowing service experience
- Assist with stocking mini bar items in guest rooms
- Deliver room service to guests up to the standards operating procedure guidelines
- Ensure the back of house is adequately stocked and tidy at all times
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
**Perks, Rewards, Motivations**
- Discounts on hotel rooms including all properties within the Marriott International group
- Discounts on food & beverage, including our hatted restaurant The Gantry
- The best hotel training opportunities produced independently by Pier One Sydney Harbour and internationally recognised training programs by Marriott International
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy in and out of work
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
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