What you will do In the Senior Project and Change Officer role, you will work on ICT application uplift projects including the project management and change management from the aspect of the business user. This will include: * Preparing project plans, reports, briefings and correspondence, including critical project information such as milestones, as needed for senior officers, management, internal and external stakeholders. * Identifying risks and issues and developing mitigation strategies to manage or resolve issues as pertaining to project, logistics or ICT solutions. * Coordinating and overseeing user acceptance testing (UAT) activities, including developing test plans, defining acceptance criteria, training users, and ensuring thorough testing to validate that new systems, processes, or changes meet business requirements and user expectations before go-live. * Identifying and mapping key internal and external stakeholders and developing tailored communication plans. This includes designing and delivering clear, consistent communication materials while also implementing change management strategies to support the smooth adoption of new processes, systems, and technologies across impacted business units. * Developing, maintaining critical relationships with partners, stakeholders and service providers for the purpose of achieving and sustaining high level outcomes. * Promote an effective working culture by capturing and sharing knowledge and supporting colleagues to develop a sense of collaboration among team members. What we are looking for The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities. The ideal candidate for this role: * Thinks critically and acts on the broader purpose of the system (leads strategically) * Gathers insights and embraces new ideas and innovation to inform future practice (stimulates ideas and innovation) * Demonstrates accountability for the execution and quality of results through professionalism, persistence and transparency (drives accountability and outcomes) * Maintains a high standard of practice through governance and risk management (demonstrates sound governance) To be successful in this role you will have demonstrated analytical, conceptual, and problem-solving skills and an ability to coordinate multiple tasks within agreed priorities, timeframes, and accountabilities. Experience in a project and change environment, including scheduling, risk management, reporting, and an ability to coordinate the delivery of work packages would be advantageous. The preferred candidate will have knowledge of appropriate project management techniques, methodologies, and tools (preferably Agile or Prince2Agile) as well as communication tools (preferably Vision6. How to apply Please read the information in this document and the Information for Applicants document. Your application should include: * a letter or statement (up to 2 pages maximum) that addresses the points outlined in the 'What we are looking for' section * your résumé that details your qualifications and experience, and the names of two work-related referees, one of which should be your immediate supervisor. Documents must be in Microsoft Word or PDF format and use at least 11-point font size. Apply online at www.smartjobs.qld.gov.au. If you have technical difficulties or to discuss reasonable adjustment options, please email peopleandculture@qcaa.qld.edu.au.