About The Role
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As a Parts Interpreter, you will play a vital role in providing accurate technical parts support to our trade, industrial, and mining customers.
You will leverage your expert automotive/mechanical knowledge to assist customers with product information and advice, while also problem-solving, providing solutions, and using sales techniques.
Our customers benefit from the strong relationships they build and exceptional customer service they provide.
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Duties Include:
* Interpreting complex technical data to ensure accurate product information is provided to customers.
* Processing customer orders efficiently and effectively.
* Dispatching products and parts in a timely manner.
* Promoting special offers and discounts to increase sales.
* Arranging buy-ins and processing customer credits.
* Serving as the first point of contact for customers via phone or in-person.
* Contributing to a culture of safety by prioritizing safe working practices.
This role requires lifting, bending, and climbing. If you have a passion for delivering exceptional customer experiences and creating 'moments that matter', we encourage you to apply.
What We're Looking For
We are seeking individuals with:
* Technical parts interpretation expertise.
* Strong communication skills to share knowledge effectively.
* An innovative and collaborative approach to work.
* Problem-solving skills to find creative solutions.
* Proficient computer skills.
* The ability to thrive in a fast-paced environment.
If you are a motivated individual with a passion for delivering exceptional customer service, we welcome your application.