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Medical receptionist

Advara HeartCare
Receptionist
Posted: 8 February
Offer description

Want to move Australia's heart health forward? Our team is our impact and our future. Join something special at Advara HeartCare.

Our Best Starts with You

At Advara HeartCare, we're building something important. Something special.

For more than 20 years, our Australian-owned business has developed a proud reputation based on quality outcomes and patient care. We're the largest cardiology provider in Australia, with more than 90 centres and 100 doctors. Now, we're on a journey to providing even better healthcare. And that means we're creating a workplace and culture where you can truly thrive.

Join us, and help move Australia's heart health and your career forward.

Your impact, with us

We are currently have both full-time and part-time opportunities available for a Medical Receptionist to join our team in our clinics across Adelaide.

As our highly valued Medical Receptionist, you'll be the first point of contact for many of our patients, helping ensure their experience is smooth, respectful, and informed making a meaningful difference from the moment they walk through the door. Ensuring an absolute commitment to the delivery of professional, caring and friendly services to patients and Doctors

You'll make a meaningful impact by:

Managing appointment bookings, rescheduling, and patient communications
Liaising with hospital staff, doctors, and clinical teams
Checking patient GP referrals and Medicare data for accuracy
Answering incoming calls promptly and professionally
Processing billing and receipting for patient accounts, including Medicare and DVA
Supporting the team with efficient use of our Health Track system

What you'll bring
To succeed in this role, you will have:

Ability to work in a fast-paced, patient and Doctor focused environment with multiple priorities
1+ years experience in a medical reception or administrative role
Excellent patient communication skills – friendly, sensitive, and professional approach to patients of varying backgrounds and ages
Demonstrated ability to work autonomously and as part of a collaborative team
Strong interpersonal skills
Proficiency with appointment systems and computer skills
A passion for delivering exceptional patient care.

We would also love you to have:

Experience with electronic medical records (EMR) systems
Knowledge of cardiology terminology and procedures
A mindset of collaboration and continual learning – you seize opportunities to expand your skills and help our team thrive
Flexibility and willingness to grow into additional responsibilities.

Why Advara HeartCare

We're a values-driven organisation where every person matters. Because whatever your role here, you are our impact and you are our future.

We offer you meaningful work, a welcoming and supportive team culture, and the opportunity to help shape our journey to something that's even better.

Here are some of the things we hope you'll love about working with us:

Your impact, with us.

At Advara HeartCare, you'll use your expertise to achieve better quality outcomes, deeper care and a bigger impact with an organisation that's leading the way.

Your growth, with us.

Develop new knowledge and skills at the cutting edge of our industry and progress your career in a fast-growing company that's dedicated to what you do best.

Your voice, with us.

When you join our team, you'll be valued and heard. Truly. We're listening to and investing in our people more than ever before, which means you get to shape our future while building yours. Because that's how we will all thrive.

You'll also enjoy a range of other benefits:

Collaborate and connect with nationally and internationally recognised clinical leaders who want you to succeed.
Flexible work arrangements where possible to support work-life balance.
Access to salary packaging and wellbeing initiatives.

Ready to shape our future while building yours?

Join Advara HeartCare and achieve more than you ever thought possible.
We are building something important here, something special. If this sounds like something you would like to be a part of, we invite you to click "apply now" and share your interest.

Advara HeartCare is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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