Join Serco as a Clinical Quality & Compliance Coordinator
Serco is a place where you can grow. Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.
We offer numerous benefits to support your growth and work-life balance, including:
* Annual leave, sick leave, and volunteer leave
* Free uniforms, meals, onsite gym, and parking
* Professional development opportunities
Make an impact at Serco
As a Clinical Quality & Compliance Coordinator in the health services team at Acacia Correctional Centre, you will:
* Provide advice, assistance, and support on clinical risk, governance, incident and complaints management, and quality healthcare
* Ensure compliance with industry and accreditation standards
* Develop and maintain the Quality Plan aligned with Justice Health requirements
* Promote a culture of continuous quality improvement
* Support the health team in demonstrating clinical effectiveness
* Drive high clinical standards and positive patient outcomes
* Support staff education and ongoing professional development
Qualifications and experience
* Senior registered/Clinical Nurse - Division 1 with AHPRA registration
* Relevant tertiary qualification in Total Quality Management, quality assurance, or similar experience
* Experience in auditing, clinical quality improvement, governance, and accreditation frameworks such as RACGP or NSQHS
* Ability to analyze data and produce reports and presentations for improvement
* Strong planning, organization, critical thinking, and decision-making skills
Join us
As a global leader in services across Justice, immigration, Defence, Space, Customer Services, Health, and Urban Mobility, Serco offers a supportive culture, flexible work arrangements, and long-term government-backed contracts.
Are you ready to make a meaningful impact?
We bring together the right people, technology, and partners to address complex challenges and serve governments across Australia, New Zealand, and Hong Kong.
Interested in learning more? Contact Health Centre Manager, Jessie Naicker at for a confidential chat.
We celebrate diversity and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQI+, veterans, and people with disabilities. Join our Employee Networks to connect with colleagues passionate about inclusion and belonging.
Make a difference at Serco
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