About Us
At Relevance AI, we’re building the home of the AI workforce, empowering teams to delegate meaningful work to AI agents that think, act, and collaborate like experts. Our technology powers industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, and we have raised Series B in April 2025 with Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital.
Headquartered in San Francisco and Sydney, we thrive on curiosity, collaboration, and execution.
Location
Sydney, Australia (Hybrid – 3 days in office per week required)
The Role
We’re looking for an exceptional Product Manager / Lead to own the product roadmap and delivery for our Builders platform – the foundational infrastructure that every Relevance AI agent and workflow depends on. This role will shape how thousands of AI agents connect to the real world, how customers trust and monitor their agents, and how non‑technical users build sophisticated multi‑agent systems.
The focus spans four key areas: integrations, platform reliability, analytics & observability, and the agent/workforce builder experience. You’ll work closely with engineering and founders, shipping fast and having immediate, measurable impact on customers.
Responsibilities
* Drive the strategy and roadmap for Relevance AI’s integrations ecosystem (e.g., HubSpot, Salesforce, Microsoft Teams, and beyond).
* Partner with engineering to raise the bar on agent execution reliability, uptime, and error handling.
* Build the analytics layer that transforms opaque agents into observable, improvable systems, giving customers clear visibility into agent performance, usage patterns, and ROI.
* Own the no‑code builder UX that empowers non‑technical users to create, test, and deploy multi‑agent teams at any scale.
* Ship meaningful product improvements fast by diagnosing issues quickly and maintaining a strong execution mindset across day‑to‑day product work.
* Make data‑driven decisions using metrics and ask the right questions to evaluate product performance and surface what matters.
* Proactively shape product direction by bringing well‑reasoned ideas and trade‑off analysis to leadership.
Requirements
* 6+ years as a product manager (2+ years at senior scope or above) with a track record of owning platform, infrastructure, or developer‑facing products at scale.
* Strong technical acumen fluent in APIs, system architecture, data pipelines, and distributed systems. Able to engage with engineers on trade‑offs as a peer.
* Solid understanding of integration patterns and extensibility concepts such as webhooks, OAuth, REST APIs, event‑driven architectures, and third‑party connector ecosystems.
* Passionate about AI and agentic systems – excited by the challenge of making LLM‑powered agents reliable, observable, and trusted for real production workloads.
* Demonstrated ability to influence without authority, aligning engineering, design, GTM, and founders around a coherent platform strategy through clarity of thinking and strong cross‑functional relationships.
* Exceptional prioritisation skills with a track record of using data, usage metrics, and customer insight to cut through ambiguity and focus teams on what moves the needle.
* Comfortable working in a fast‑paced, high‑growth startup environment.
Benefits
* Employee Stock Ownership Plan (ESOP).
* AI Productivity Benefit – up to $1200 USD/year to spend on AI tools, courses, and learning resources.
* Parental Leave – 12 weeks paid for all eligible new parents, plus 6 weeks for the birthing parent.
* Milestone Merch – customised Relevance AI swag to celebrate work anniversaries.
* Food, Drinks & Community – free breakfasts, healthy snacks, a fully stocked fridge, team lunches, Uber Eats dinners, and catered office meals.
* Quarterly Team Events – fun, meaningful team bonding experiences every quarter.
* Social Clubs – opportunities to join or start clubs such as hiking, chess, board game nights.
* Sonder Employee Assistance Program – 24/7 mental health and wellbeing support.
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