At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. Branch Manager | Wagga Wagga & Lake Cowal About the RoleDue to an internal promotion, we are seeking an experienced leader to take on the role of Branch Manager for WesTrac’s Wagga Wagga and Lake Cowal operations. Reporting to the Regional Manager, you will be accountable for the overall safety, financial and operational performance of the Branch Wagga Branch including WesTrac’s embedded labour operations at Lake Cowal. As the Branch Manager you will lead a team of 4 direct reports wirth a total team size of approximately 30 people comprised of administration, customer support and trades roles across workshop, field service and onsite embedded positions.This role will require monthly site visits to Lake Cowal and occasional travel to Head Office in Tomago or other branches across NSW/ACT. Key ResponsibilitiesSet the standard for safety and maintain the positive safety cultureOversee branch operationsControl profits & losses and monitor monthly sales and service targetsMeet organisational goals through development and execution of branch strategiesProvide leadership, direction and support to your team, utilising a values-driven approachUtilise and understand data to forecast, measure and improve branch performanceBe the point of escalation for customer queriesBuild and maintain successful customer relationships through effective stakeholder engagement and regular customer visitsOversee invoicing, Work in Progress (WIP) and warranty claimsSupport supervisors to promote ongoing development and upskilling of team members Collaborate with internal stakeholders to ensure statewide customer coverage by sharing resourcesEncourage continuous improvement opportunities within the business to ensure effective and efficient operation Skills & ExperienceDemonstrated experience in a leadership capacity in an operational settingCommitment to safety and robust understanding of the risks and hazards associated with mobile plant / operational environmentsExperience with Caterpillar (or similar) equipment is highly desirableHighly developed commercial acumen with proven ability to manage customer relationships, budgets, analyse data and compile reportsProfessional presentation with outstanding communication skillsExperience in maintenance/workshop planning (desirable)Proven change management skills with ability to influenceTertiary qualifications in Business and/or mechanical trade background desirable BenefitsCompetitive Remuneration Package vehicle incentive schemeRelocation assistance availableFurther education assistance program Made for More RewardsOpportunities for career development12 Weeks Paid Parental LeaveAbility to purchase additional annual leaveRDO opt in availableIncome protection covering you 24/7Fitness Passport for the whole familyRefer a friend program – work alongside your mates and receive up to $3,000 for each successful referral!Discounted CAT productsWellness Program Apply NowIf you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact Claire Pavey – Talent Acquisition Manager on 1300 797 028 and reference job number 3892. Please note advertising may close before the official closure date of 29th May 2025 if a suitable applicant is identified. Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process. At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.