About Us: We are a dynamic educational institution committed to providing exceptional support and guidance to our diverse student community. We are currently seeking a dedicated Admin and Student Support Officer to join our team at our Chatswood and Gordon centres on Monday, Tuesday and Thursday and Friday afternoon.
Role Overview: As an Admin and Student Support Officer, you will play a pivotal role in creating a welcoming and supportive environment for our students. Your excellent customer service skills and proactive attitude will ensure our students' needs are met effectively.
Key Responsibilities:
* Warmly greet and assist visitors, ensuring they are directed appropriately.
* Accurately enter student applications, attendance records, and results into our systems.
* Proactively follow up on student-related issues to ensure timely resolution.
* Coordinate student orientations and events, fostering a sense of community.
* Collaborate and contribute actively in regular team meetings.
* Process student requests and manage course variations efficiently.
* Assist with timetabling, class allocations, and student course progress tracking.
* Maintain strict confidentiality of student and course records and other sensitive documents.
* Provide general administrative support to ensure smooth operations.
Qualifications and Skills:
* Possess an extremely helpful and supportive attitude towards students and colleagues.
* Demonstrate exceptional customer service and communication skills.
* Previous experience working in a multicultural environment is highly valued.
* Proficiency in computer applications and strong English writing skills.
* Ability to work flexibly across our Chatswood and Gordon centres.
* Availability to work on weekends and weekdays.
* Strong organisational skills and attention to detail.
Benefits:
* Join a vibrant and collaborative team dedicated to student success.
* Contribute to a diverse and inclusive educational environment.
* Gain valuable experience in administration and student support.
* Enjoy flexible working hours that accommodate work-life balance.
How to Apply: We encourage you to apply if you are passionate about supporting students and contributing to their educational journey. Please submit your resume and a cover letter detailing your relevant experience to
Job Type: Casual
Pay: $30.00 – $35.00 per hour
Ability to commute/relocate:
* Chatswood NSW 2067: Reliably commute or planning to relocate before starting work (Required)
Education:
* High School (Year 12) (Preferred)
Experience:
* Microsoft Office: 1 year (Preferred)
* Administration: 1 year (Preferred)
Language:
* English (Required)
Work Authorisation:
* Australia (Required)
Work Location: In person