Customer Experience Specialist
We're searching for passionate individuals to help bring our brand-new showroom to life.
This is your chance to play a key role in delivering exceptional customer experiences from day one.
About Us
We've been helping customers create better living experiences through quality solutions for over 60 years.
Customers choose us for expert advice and outstanding service from our team across state-wide locations.
We are a proud, honest and respectful employer and we put people first.
We are now part of a leading retail group, giving us added strength and support.
The Role - Customer Experience Specialist
You'll provide first-class service, using your product knowledge to tailor solutions for every customer.
You'll guide customers through their entire journey, build long-term relationships and work in a supportive environment where learning, growth and fun are part of our culture.
Key Responsibilities
* Experience in a customer-focused environment where you've assessed needs and recommended solutions.
* Strong time management and organisational skills in a fast-paced setting.
* A collaborative approach with a team-first mindset.
* Solid IT skills and excellent communication – verbal and written.
Why Work With Us?
* Competitive salary package
* Work with market-leading brands and globally recognised suppliers
* A culture where your voice matters
* Wellbeing support through our Employee Assistance Program
* Generous staff discounts plus benefits such as private health insurance and novated car leasing
* 5 weeks annual leave after 5 years of service
* Opportunities to attend supplier events and training
* Career growth and development with ongoing support