ABOUT US
At FRANKIE4, we’re not just designing shoes – we’re transforming the way women experience footwear. With over 13 years of innovation and 150,000 five-star reviews, we’ve built a loyal following by creating stylish, life-changing shoes that prioritise wellness from the ground up.
We’re proud to be B Corp certified, a reflection of our commitment to people, product, and the planet - we make an ongoing effort to improve social and environmental performance, transparency, and accountability.
At the heart of our brand is a dynamic, inclusive team culture that celebrates creativity, collaboration, and authenticity. Together, we elevate one another, creating an environment where everyone has the opportunity to thrive.
THE ROLE – SEASONAL SALES
This seasonal role is all about connecting with customers, helping them find their perfect pair, and delivering an exceptional shopping experience—even when things get busy.
During the sale period, every day is different, so you’ll need to be adaptable, thrive in a fast-paced environment, and handle multiple priorities with ease. You’ll not only assist customers on the floor but also help keep things running smoothly behind the scenes—whether that’s organising stockrooms, replenishing stock, or supporting your team in other ways.
We’re looking for people who thrive on connecting with others—those with strong communication skills, a positive attitude, and the ability to create a fun, welcoming, and high-performing atmosphere. If you love working with others, take pride in delivering exceptional standards, and enjoy keeping things moving during a bustling sale, this role is for you.
RESPONSIBILITIES
- Customer Service Excellence – Create an unforgettable shopping experience by engaging with customers, understanding their needs, and providing personalised recommendations.
- Sales & Performance – Strive for excellence by confidently assisting customers and challenging yourself to achieve your best.
- Team Collaboration – Be an active part of a supportive, high-energy team that works together to ensure seamless daily operations.
- Product Knowledge – Stay informed on product features, technology, and fit to offer expert guidance and tailored solutions.
- Problem-Solving – Approach customer inquiries with professionalism, finding the best solutions to create a positive experience.
- Adaptability & Initiative – Excel in a fast-paced environment by taking initiative, multitasking, and stepping up when needed.
BENEFITS
- Generous employee discount on our incredible range of shoes.
- Retail Incentive Program, rewarding your hard work and success with exciting bonuses.
- A growing range of employee benefits designed to support your personal and professional life.
- Collaborative and supportive work environment, with explicit opportunities for internal growth and development.
- A values-driven culture that puts our people and customers first.
- Access to our Employee Assistance Program and Wellbeing Platform for you and your family.
- Work for an organisation that loves to give back – FRANKIE4 supports Brainchild Foundation, The Cure Starts Now, and Brain Tumour Support NZ
At FRANKIE4, we’re not just building a business – we’re building a community that values purpose, passion, and progress.
If you're driven to make a meaningful impact and excited by the opportunity to transform the way women experience footwear, we want to hear from you! Apply now and join us at FRANKIE4!
Applicants must also have the right to work in Australia. FRANKIE4 is an Equal Opportunity Employer. We celebrate diversity and are passionate about creating an inclusive team environment.
📌 Casual Retail Assistant (Seasonal Sale Period) Indooroopilly Concept Store
🏢 FRANKiE4 Footwear
📍 Ipswich