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Retail: part time customer service

Wollongong
Telstra
Customer Services agent
Posted: 7 May
Offer description

Job Title: Telstra Retail Part Time Customer Service & Sales Consultant

Dapto store is hiring a Retail Consultant on a Part Time basis to join the team.

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We provide the best experience and deliver the best tech on the best network.

The ideal candidate is passionate about delighting Telstra's customers through outstanding customer service by providing an exceptional in-store customer journey, and empowering customers to transform their telecommunications experience.

Key Responsibilities:

* Provide customised solutions for customers to support and provide solutions for our customers.
* Showcase X-factor and continually develop knowledge on cutting-edge tech and gadgets.
* Become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.

Benefits:

* Team performance-related commission, guaranteed for the first 2 months.
* 30% off Telstra services.
* Continuous training from management, enhancing skills and helping you grow.
* Telstra SIM card.
* Exclusive discounts across hundreds of brands and partners.
* 16 weeks paid parental leave for primary and secondary carers.

About You:

* You're able to easily build connections with various new and existing customers.
* You can quickly develop customised solutions for customers.
* You've got a drive to reach (and exceed) sales targets and KPIs.
* You're hungry to learn and grow within the role (and beyond).
* You have experience in a customer-facing role.
* You love being in a fast-paced, busy retail environment, providing excellent customer service while spinning plates.

Please note that the following are requirements:

* Assessment supported by HireVue after submitting your application.

Why work at Telstra?

When you join our team, you become part of a welcoming and inclusive community. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities. We prioritise creating a workplace culture where everyone is safe and can thrive.

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