**Key Responsibilities**:
**Reception**
- Operate the telephone switchboard and maintain the internal telephone listing current
- Answer caller enquiries and direct them to appropriate employees
- Greet clients, customers and visitors at reception
- Maintain the ERS and customer complaints register
- Ensuring intranet data is maintained and kept current
- Ensure issuing of visitor badges and supporting site requirements are met
- Report technical problems to the Line Supervisor as necessary
- Maintain room bookings
- Ensure all visitors are signing in
- Ensure contractors that come in on site are inducted
**Administration Support**
- Capture and record customer information, enquiry's and complaints
- Coordinating the daily deliveries in a timely manner
- Vent customer technical enquiry's and deal with them in the most professional and effective way possible and in accordance with company guidelines and procedures
- Undertake Customer requests as they occur within authority levels
- Assist with marketing projects as required
- Filing of delivery dockets
- Receive, sort and distribute incoming correspondence, invoices & cheques
- Arrange the distribution of internal documents as required
- Perform clerical duties such as logging and arranging local, interstate and overseas couriers.
- Customer Service
- Organize all Invoicing relating to the Kings Park site.
- Coordinate all above invoicing with Accounts payable.
- Customers invoicing when needed.
- Placing orders for non-inventory and inventory stock.
- Booking in stock for non-inventory and inventory stock.
- Organize training on site.
- Assist with contractor site admin requirement tasks
- Arranging catering for training sessions
**Required Profile**:
- Demonstrated people skills
- Demonstrated verbal and written communication skills
- Demonstrated PC Skills (excel, word and PowerPoint)
- High attention to detail and be able to highlight anomalies
- Able to work in confidence and with mínimal supervision
- Able to meet deadlines and organize work priorities