About us
Scanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftsmanship.
About the Role
As a part‐time Client Advisor for our David Jones Chadstone Boutique, you will create excellent client experiences and contribute to the boutique's success by achieving productivity targets. The role is ideal for someone passionate about luxury fashion, styling, and enhancing the overall client experience.
We are seeking candidates available for a part‐time roster of 20–30 hours per week, with consistent weekly availability inclusive of one weekend day.
Responsibilities
* Embody and inspire exceptional client experience standards in presentation and behaviour in line with Scanlan Theodore standards.
* Consistently strive to meet boutique and individual productivity targets.
* Build rapport with clientele, establishing a wealthy client database and maintaining long‐term client relationships.
* Leverage various Client Relationship Management (CRM) tools available to cultivate brand loyalty.
* Become a subject‐matter expert in product knowledge, fabrication, and personal styling to enhance client experience.
* Support the management team to create a collaborative, sales‐focused environment.
Ideal Candidate
* Previous experience in a similar position in the retail industry.
* Ability to work within a team to achieve store targets and KPIs.
* A brand ambassador with a natural ability to build rapport and develop client relationships.
* Consistent part‐time availability.
Benefits
* Competitive salary package.
* Opportunity to work with a talented and passionate team.
* Seasonal wardrobes.
* Excellent bonus structures and incentives.
* Training and development.
* Company progression.
We are committed to fostering an inclusive and diverse environment where opportunities and challenges are a priority across many facets in which our business operates. We are seeking to recruit, promote and reward our teams according to their professional aspirations, contribution, achievements and commitment to our values.
Role Type
* Permanent
* Part‐time
* Entry Level
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