Overview
GCIT – Burleigh Heads, Gold Coast QLD
Help Desk & IT Support (Information & Communication Technology)
Full time | $80,000 – $100,000 + Super (Based on experience and capability)
Join a high-performing Gold Coast MSP with an unbeatable team culture
We’re on the lookout for a Level 3 IT Support Technician to join our quick-growing MSP in Burleigh Heads. If you\'re passionate about solving problems, diving deep into infrastructure, and being part of a collaborative, values-driven team, this might be the perfect next step for you.
This role plays a key part in shaping how we deliver top-tier support to our growing client base. We’re proud of our reputation, our five-star service, and our culture that genuinely supports each other to succeed, and have fun along the way.
We’re a up-to-date, cloud-focused Managed Service Provider based on the Gold Coast, with a robust focus on Microsoft Cloud technologies, cybersecurity, and automation. We work with small and mid-sized businesses across Australia and abroad, delivering outstanding service backed by nearly 150 five-star Google reviews. Our culture is centered on support, challenge, trust and empowerment, with no egos or burnout.
Your Role
As a Level 3 Technician, you’ll handle complex escalations, drive system improvements, and work closely with our Service Desk Coordinator to keep things running smoothly. You’ll also work with our Projects team and play a key role in mentoring others.
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📌 Level 3 It Support Technician City Of Gold Coast
🏢 Gold Coast Institute Technology
📍 City of Gold Coast