* $450-$550/day including superannuation
* 3-month contract with strong prospects for extension
* Fully remote role – Australia based ONLY
About The Company
A fast-growing video technology platform empowering everyday creators to tell stories worth sharing. The platform supports millions of users globally and provides in-browser and mobile editing tools, a large stock media library, and customisable templates.
A subsidiary of one of the largest technology organisations globally, the company operates with a flexible, remote-friendly culture focused on user-centric product development.
About The Role
As a Data Analyst, you will help structure customer feedback, uncover insights, and surface key themes and opportunities for product improvement. Your responsibilities will include but are not limited to:
* Organize and code customer feedback into clear, actionable themes.
* Produce regular insight reports highlighting key user trends.
* Flag urgent product issues raised in feedback.
* Manually review and triage user feedback into product categories.
* Identify patterns and opportunities to automate feedback coding.
* Collaborate with product teams to refine categorization and taxonomy.
* Conduct quality control of triaged feedback (bugs, feature requests, usability issues).
* Support improvements to feedback systems and processes.
Skills & Experience
* 3-4 years' experience as a Data Analyst.
* Experience working with large, web-based datasets.
* Familiarity with SQL, Elastic Search, or similar query tools.
* Strong analytical skills and ability to identify patterns.
* Comfortable working autonomously and collaboratively.
* Ability to interpret ambiguous or translated feedback with accuracy.
Benefits
* Fully remote role.
* Work for a global tech giant at the forefront of innovation and change.
* Prospects for extension based on project needs.
For more information, you can email Travis Jenkins from our Sydney office at travis.jenkins@teksystems.com quoting Job Reference 544000 or alternatively apply here to register your interest.
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