Job Description
The Role: In this position, you will oversee branch performance while championing community engagement.
You will deliver exceptional customer service, seize opportunities to enhance customer relationships, and foster a motivated team.
* Lead a high-performing team and drive sales targets by monitoring performance, providing coaching, and supporting team members in achieving goals.
* Proactively engage customers to understand their financial needs and offer tailored solutions, fostering long-term relationships based on trust and loyalty.
* Collaborate with specialists and community stakeholders to deliver comprehensive financial solutions and enhance market position.
* Support operational efficiency and effectiveness through consistent coaching, performance monitoring, and adherence to organizational strategies.
* Champion change and innovation by leading through transitions, fostering a culture of creativity, and promoting values throughout the team.
* Demonstrate strong emotional intelligence, openness to feedback, and a commitment to personal and team development.
* Identify and develop relationships in the local community with the aim of increasing our customer base in the area.