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Fitness services manager

Melbourne
beBeeFitness
Posted: 6 October
Offer description

The Gym Instructor role offers an exciting opportunity to deliver innovative and inclusive health and fitness services that support community wellbeing.

This position plays a key part in creating welcoming, safe and motivating fitness experiences for members, aligning with our vision to inspire people to be more active and engaged in their everyday life.

Based at Melbourne City Baths, you'll be part of a passionate team that works collaboratively to foster healthier lifestyles, provide excellent customer service, and promote programs that enhance participation and community wellbeing.

To succeed in this role, you must be available to work across opening, closing and weekend shifts, with evening availability essential.

Key Responsibilities:

* Deliver high-quality customer experiences aligned with Active Melbourne and Council objectives
* Conduct gym consultations, pre-exercise screenings, program design and on-shift group training sessions
* Supervise the gym floor to ensure patron safety, provide advice and handle first aid incidents as required
* Support customer engagement through program promotion, membership retention strategies and referrals to allied health professionals
* Complete administrative and operational tasks including cleaning, maintenance checks and reporting risks or issues
* Promote inclusion and accessibility, ensuring all community members feel welcome and supported

Requirements:

Certificate III in Fitness and Certificate IV in Personal Training (minimum requirement)

Current Health and Fitness Registration with a relevant organisation

Experience conducting fitness assessments and developing personalised exercise prescriptions

Strong understanding of retention strategies and customer engagement approaches

Demonstrated ability to work safely, follow procedures and contribute to continuous improvement

Current Provide First Aid certificate (or willingness to obtain within four weeks of appointment)

Working with Children Check

Desirable: Experience with systems such as TechnoGym Pro MyWellness or Perfect Gym.

Benefits:

We offer an excellent pay package with a range of exciting benefits, including up to 20 weeks of fully paid parental leave for primary carers. Our team is committed to career development and providing opportunities to learn new skills within a creative and dynamic environment.

We also offer flexible hours, alternative work arrangements, and hybrid work-from-home options. If you're passionate about fostering inclusive and welcoming spaces, we encourage you to apply.

About Us:

We are a child safe organisation and have a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and Working with Children Check. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you're contacted for an interview.

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