Job Title: Outpatient Service Coordinator
We are seeking an experienced and skilled professional to coordinate outpatient services in our hospital.
Key Responsibilities:
* Provide reception services to meet the daily requirements for outpatient services.
* Coordinate patient information in a timely manner using our Patient Administration System.
* Monitor and manage waitlists for all specialties, ensuring patients are booked within timeframe or escalated as necessary.
* Book appointments correctly into WebPAS and notify patients of their appointments and costs.
* Receive and respond to outpatient-related telephone calls, evaluating and initiating action as required.
Required Skills and Qualifications:
* Experience in varied clerical duties and reception with a strong front-line customer focus.
* Proven verbal and written communication skills with ability to be flexible and work as part of a team.
* Proficiency in computer software packages, including Patient Administration systems and MS Office products.
* Accurate data processing/keyboard skills and ability to organise and prioritise tasks with minimal supervision.
Benefits:
* A permanent part-time position working 30.4 hours per fortnight.
* Free on-site parking.
* Access to fitness and wellbeing benefits through Fitness Passport.
* Innovative Professional Development opportunities.
* A welcoming and supportive culture.
Mission and Values:
We are committed to creating a safe and nurturing environment for all children and vulnerable individuals in our care. We take proactive steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters a respectful and secure environment that is welcoming and accessible to everyone.