Lead Retail Manager Position
This is a senior role for an experienced retail professional who can lead and manage our concession in a high-performing Myer store. As the Lead Retail Manager, you will be responsible for driving sales, maximizing profitability, and delivering exceptional customer experiences.
Key Responsibilities
* Operational Excellence: Manage day-to-day operations of the concession, including staff scheduling, inventory management, and ensuring excellent customer service.
* Sales Growth: Develop and implement sales strategies to meet and exceed sales targets.
* Team Development: Provide coaching and training to the concession team to enhance their product knowledge and sales skills.
* Performance Analysis: Monitor and analyze store performance, identifying opportunities for improvement and implementing data-driven initiatives.
* Brand Alignment: Collaborate with our head office team to align with brand strategies and initiatives.
* Visual Merchandising: Ensure the concession space is well-presented and merchandised to drive customer engagement.
* Compliance: Maintain a safe and compliant working environment for the concession team.
Requirements
To be successful in this role, you will need:
* Retail Management Experience: Significant experience in a retail management role, preferably within a premium or luxury brand environment.
* Leadership Skills: Demonstrated success in leading and developing high-performing teams.
* Commercial Acumen: Strong commercial acumen and the ability to analyze and interpret sales data to drive business performance.
* Customer Service: Exceptional customer service skills and a passion for delivering memorable shopping experiences.
* Communication: Excellent communication and interpersonal skills, with the ability to collaborate effectively with key stakeholders.
* Visual Merchandising: A keen eye for visual merchandising and the ability to create engaging in-store presentations.
* Industry Knowledge: A strong understanding of the retail industry and current trends.
Benefits
We offer a competitive remuneration package, ongoing training and development opportunities, and a range of employee benefits to support your wellbeing.
About Us
We are a dynamic and growing brand that values our employees' growth and development. If you are an experienced retail manager with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting role.