Customer Success Representative Job Summary
Job Description
Are you passionate about delivering exceptional customer experiences and driving business growth? We are seeking a Customer Success Representative to join our team in Newcastle, Sydney. As a key member of our sales team, you will be responsible for building strong relationships with healthcare providers and distributors, identifying and converting sales opportunities, and providing training and education on our products.
* Develop and maintain key relationships with healthcare providers and distributors
* Grow sales revenue by identifying and converting sales opportunities
* Initiate discussions with customers about new products to generate sales opportunities
* Provide training, education, and in-servicing on Haines Medical products
* Actively manage your territory sales plan and sales pipeline
* Seek customer feedback to assist with new product development
Required Skills and Qualifications
To succeed in this role, you will need:
* Excellent communication and interpersonal skills
* A positive attitude and solution-focused mindset
* Ability to work autonomously and as part of a team
* Driven and goal-oriented individual
* Customer-centric approach with a proven ability to influence customers towards positive outcomes
* Strong analytical skills with the ability to analyse data to identify risks and opportunities
* Proficient in Microsoft Office and CRM systems
Benefits
As a valued member of our team, you will enjoy:
* A supportive and collaborative work culture
* Attractive salary package including car allowance and uncapped bonus
* Opportunity to represent a highly regarded brand focused on quality and innovation
* Generous leave policy
* Ongoing learning and development opportunities
Others
We offer a dynamic and innovative work environment with a clear vision to ensure all our people feel valued and respected. Our promise is to consider all qualified applicants without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age, and other wonderful characteristics that make us different.