Job Title: Cook Qualified
• Our ideal candidate will be a highly motivated and organized individual with strong communication skills.
• They will possess excellent problem-solving skills, with the ability to think on their feet and work well under pressure.
Responsibilities
* Assist in the preparation and presentation of menu items within specified cost margins.
* Ensure stock rotation with minimum wastage using the first-in-first-out procedure.
* Keep all working areas clean and tidy.
* Follow the kitchen's food safety program.
* Liaise with the stewarding team to ensure cleanliness and required kitchen equipment par levels are met.
* Follow instructions to ensure an assigned section is organised and run efficiently.
* Be familiar with other kitchen sections and provide assistance as needed.
* Assist and liaise with the Chef on duty as required.
* Perform any other duties as requested by the employer.
Customer Service Skills
* Ensure that customers are served in a friendly, professional, timely and diligent manner.
* Offer assistance to hotel customers and make them feel welcome.
* Promote the employer's services and facilities to customers when appropriate.
* Assist in maintaining customer service standards set by the employer.
* Respond to customer requests in a professional and timely manner.
* Treat all internal and external customers with respect, understanding and appropriate cultural sensitivity.
Behaviours Required
* Flexible with work hours and days, being in a 24 hour, 7 days a week operation.
* Projects a professional image through personal presentation and interpersonal skills.
* Team player.
* Must show initiative and a willingness to learn at all times.
* Able to focus and listen to required tasks.
Training and Qualifications
* Minimum of 2 years' experience in a commercial kitchen using basic food preparation.
* Extensive knife handling and cleaning skills.
* Work Health and Safety training (incorporating Fire Evacuation, Manual Handling and Ethics and Conduct).
* Chemical Handling training.
* Food Hygiene and Food Safety training.
* Online learning courses completed annually and as assigned.
* Policy and procedure sign off annually and as assigned.
* Other training as determined relevant to your position.
ELEVATE Behaviours
* Maintain appearance in line with the employer's presentation and grooming standards.
* Embrace the EVT Vision, Purpose and Values in your work.
* Maintain integrity, honesty and confidentiality in all business undertakings in line with the EVT Code of Ethics and Business Conduct.
* Treat all employees with respect.
* Participate in training and development programs provided by the employer.
* Attend scheduled meetings as required.
Systems and Procedures
* Follow the policies and procedures of the employer as outlined in the Team Handbook, EVT Policy Booklet and standard operating procedures.
* Abide by the employer's information technology and finance policies.
* Scan on and off for each shift using the EmpLive wall clock or mobile phone application.
* Check rosters and apply for annual leave using EmpLive.
* Log in to Dayforce regularly to access payslips and update personal details.
* Ensure customer and employee information or transactions are kept confidential during or after employment with the company.
* Take responsibility to ensure all required tasks are completed accurately and within given time frames.
* Complete all assigned opening and closing duties and daily tasks and ensure a concise hand over.
Work Health & Safety
* Work safely at all times following the employer's WH&S and environment policies.
* Use correct manual handling techniques.
* Ensure all employees and customers are provided with a workplace free of inappropriate behaviors including discrimination, harassment, bullying and victimization.
* Ensure correct use and storage of chemicals.
* Wear and/or use personal protective equipment as necessary.
* Ensure the work area complies with the highest standards of cleanliness.
* Maintain a tidy work area and a healthy and safe working environment.
* Follow procedures to minimise your impact on the environment and prevent pollution.
* Report any health or safety hazards, faults, repairs, broken or damaged equipment and cleaning needs to your manager or the Duty Manager.
* Report any accidents, injuries, incidents or near misses to your manager or the Duty Manager immediately.
* Follow any return to work and rehabilitation instructions as directed.
* Abide by the employer's Fit4Wk policy.
* Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturer's specifications.
* Know the employer's fire and evacuation procedures and follow all instructions given to you in the event of an emergency.
* Act in accordance with legislation and regulations as currently applicable in the state of Queensland.
* Follow the employer's food hygiene and food safety program.
601 Gregory Ter, Bowen Hills QLD 4006, Australia,
Rydges Fortitude Valley, Bowen Hills, Queensland, Australia