Permanent | Full-Time | Camperdown Campus | Hybrid Work Create unforgettable experiences for thousands of students across Australia’s most iconic campus. Help create unforgettable experiences for thousands of students at Australia’s most iconic campus. At the University of Sydney Union (USU), we believe university life should be more than textbooks and lectures – it should be connection, community, and life-changing experiences. Join us! WHY YOU’LL LOVE THIS ROLE As the Membership Growth & Experience Manager, you will lead a passionate team and drive two key areas: Membership strategy – developing and delivering initiatives that increase and retain USU membership year on year. Student experience – ensuring our programs and events inspire students, foster community, and strengthen member engagement. This role combines strategy, creativity, and leadership. You’ll shape the future of membership at USU while supporting student-led programs that bring campus to life. WHAT YOU’LL BE DOING Develop and execute a membership growth strategy that drives acquisition and retention. Lead and inspire a team across programs including volunteering, student voice, and international student engagement. Oversee engaging events and campaigns that boost membership numbers and create unforgettable student experiences. Manage budgets and reporting with both precision and creativity. Build strong relationships across campus, from student leaders to university executives. WHAT YOU BRING Experience creating and delivering strategies that grow and retain membership and customer engagement. Proven leadership skills – you build high-performing, inclusive, and motivated teams. Strategic thinking and strong project management capabilities. Excellent communication and stakeholder management skills. 3 years’ experience in management, membership-based, youth-focused, or engagement-driven roles. A proactive, adaptable mindset – you thrive in fast-paced, evolving environments WHAT WE OFFER Meal card for food and beverage - $15 per day 17.5% annual leave loading Complimentary USU Rewards membership (discounts on and off campus) Generous paid leave entitlements including 3 days of life leave and 5 additional paid leave days per year Commitment to learning and development HOW TO APPLY Ready to make a real impact in student life? Resume (max 2 pages, PDF or Word) Cover Letter (Tell us why this role excites you!) ABOUT THE USU The USU (University of Sydney Union) is proudly Australia’s oldest and largest not-for-profit student organisation, dedicated to providing students with the best possible university experience. We arecommitted to promoting a workplace of equal opportunities. Wepromote healthy living and aims to protect the health and safety of staff, members and visitors to the University by providing a Smoke-Free Workplace. We do not accept unsolicited agency applications. USU is an Equal Opportunity Employer (EOE). We’re committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Help make us better by joining our team. Due to the volume of applications received, shortlisted applicants will be contacted within approximately 4 weeks of the role’s closing date (or 4 weeks from the date of application if there is no specified closing date). Digits only or add for international numbers Street * Street Cont. City, Town or Suburb * Postcode or Zipcode * Country * State, Region or Province * LinkedIn URL (Please click on your profile and copy the URL from your profile page.) Questions What strategies would you use to drive membership acquisition and sustainable year-on-year growth? Please provide examples of initiatives you’ve led and the outcomes achieved. * How do you lead, inspire, and develop a team to deliver results while keeping them motivated and engaged? * What are your base salary expectations for this role? (excluding superannuation) * Have you previously worked at the USU? * If you answered 'Yes' to the previous question, what years did you work and what was your role at the USU? * Your experience in membership-based or youth-focused program management roles. * 3 - 5 years 5 - 7 years 7 - 10 years >10 years Indicate your eligibility to work in Australia. * Australian/New Zealand citizen Permanent resident Holiday Visa - please specify details below Working Visa - please specify details below I am not eligible to work in Australia Other - please specify details below If you selected one of the options above that asked you to specify below, please indicate your working eligibility in Australia here: If successful, when are you available to start? * Your IP address (3.172.77.70) has been logged. 144 Hits. J-18808-Ljbffr