Branch Customer Advisor Your job is just one part of your life.
When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return.
You'll have our support to excel for our customers, deliver positive change for our communities, grow your career, and still have time for what matters most to you.
If you have a passion for delivering exceptional customer experience and have proven experience, ideally within retail, hospitality, or financial services, then we want to hear from you!
We are empowered to make a positive difference for customers and communities.
Everyone is given the opportunity to learn, grow, and achieve.
You'll be supported to manage your career, work, and life.
In this role, you will Support our Tuggerah branch by being the first point of contact for our customers.
Work with your customers to identify the most suitable products and services that best match their needs, ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.
Assist our customers with account opening, unsecured lending, and banking transactions.
Ensure all customer details are accurate and up to date.
Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure.
Undertake ongoing training and development to enhance your career development.
What you'll bring: A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
An ability to work collaboratively as a team, along with resilience, self-motivation, and energy to create our signature customer experience.
A keen eye for detail that ensures transactions are completed efficiently and accurately.
The Hours The hours are Monday, Tuesday & Wednesday 9:00am – 4:30pm .
A diverse and inclusive workplace works better for everyone We know that our people make us who we are.
That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment where all NAB colleagues' backgrounds and identities are understood, respected, and celebrated.
We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility, please visit .
To discuss adjustment requirements, please contact the NAB Careers team via (please reference the job number), or visit our Careers page through the link above for other contact options.
Join NAB If you think this role is the right fit for you, we would love to hear from you.
Please note that candidate screening and interviews may be conducted prior to the closing date of the job advert.
Unsolicited CVs from agencies will not be accepted.
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