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Senior people partner

Sydney
Tyro Payments
Posted: 4 February
Offer description

Why Tyro?

At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We're proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we're obsessed with the success of our people. So, when you come onboard, we'll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you'll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you'll have the opportunity to learn new skills with hands‐on experience, further your career, and help unleash the potential of our customers, one payment at a time.

About The Role

At Tyro, our Senior People Partner is more than a trusted advisor - they are a strategic force behind business performance. This role sits at the intersection of strategy, leadership and culture. You'll partner with Executive Leaders and Senior Leaders to translate business ambition into people outcomes, lift capability across Tyro and build the conditions for sustained high performance. You'll lead the full people lifecycle, shape meaningful change and ensure our people strategy doesn't just support the business - it accelerates it.

What You'll Do

Strategic Partnership & Impact

* Design and deliver annual people strategies aligned to business objective.
* Provide proactive, commercially grounded advice to Senior and Executive Leaders.
* Translate data and insights into clear action that drives performance.

High-Performance & Cyclical Practices

* Lead performance, talent, succession, remuneration and engagement cycles.
* Ensure strong performance calibration and meaningful talent outcomes.
* Strengthen succession bench health and long‐term capability planning.

Leadership & Capability

* Coach Executive and Senior Leaders to elevate performance and leadership impact.
* Facilitate senior leader sessions, team effectiveness workshops, 360 feedback processes and leadership forums.
* Build leadership confidence in navigating complex people matters.
* Lead, coach, develop and mentor other people partners.

Employee Relations & Governance

* Lead complex performance and employee relations matters with clarity and integrity.
* Ensure fair, consistent and commercially sound decision-making.

Workforce Insights & Planning

* Drive workforce reporting and actionable insights.
* Use data to identify trends, risk and opportunities in engagement, attrition and capability.

What Success Looks Like

* Clear, aligned people plans embedded within the business.
* Strong engagement and positive employee sentiment.
* Healthy performance distribution and accountability.
* Robust succession plans.
* Improved retention.
* Visible leadership capability uplift.

What You'll Bring

You're an experienced Senior People Partner who operates at pace and at depth.

You Have a Track Record Of

* Accelerating business outcomes through insight‐led decision‐making and confident stakeholder influence.
* Delivering end‐to‐end people strategy, including performance, talent, succession and reward cycles.
* Navigating complex employee relations matters with sound judgement.
* Leading change and building capability in senior stakeholders.
* Simplifying complexity, connecting strategy to practical people outcomes.
* Fostering collaboration, leading small teams and working cross‐functionally to deliver impact.
* Growing and developing more junior people partners.

You think commercially, communicate clearly and challenge constructively. You're comfortable in ambiguity, confident with data, and motivated by lifting both performance and culture.

What's in it for you?

We've worked hard to create an environment that's big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You'll Also Receive

* A mix of in‐office and remote working (3 days in the office)
* Learning and career development opportunities
* 18 weeks paid primary carers leave
* 12 weeks paid secondary carers leave
* Annual team‐based volunteer day
* Birthday Leave
* Power Up Day (Additional day of leave)
* Weekly team social events, snacks, craft beer and wine, ping pong and video games
* Taco Tuesdays
* Mental health and wellness initiatives
* Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us?

If you've got this far, then you might just be a great fit for us. Don't tick all the boxes above? That's ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.

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