Nestled on the banks of the Yarra River, Amora Riverwalk Melbourne is a premier hotel offering luxurious accommodations, exquisite dining, and exceptional event spaces. Our commitment to delivering outstanding guest experiences and top-tier service makes us a leading choice for both leisure and business travelers.
About the Role
We are currently seeking an experienced Full Time Reservations Agent to join our Front Office Team. This is a Full Time Monday - Friday role, with the occasional weekend shift if required.
Main duties and responsibilities include:
* Perform arrivals & data integrity checks
* Take reservations calls
* Group bookings from C&E, Corporate and Inbound market segments
* Reply to reservations emails
* Assist reception desk during busy operations
To be the successful candidate, you will be able to demonstrate:
* Exceptional guest service skills
* Ability to work well under pressure
* Willingness to use initiative and ability to solve problems
* A hands-on approach and adaptability to workplace situations
* Team oriented with great organizational skills
* A friendly and outgoing personality
* Excellent presentation and grooming
* Ideally previous Hotel Reservations or Front Office experience
* Previous experience with Opera highly regarded
Why Join Amora Melbourne?
* Competitive Salary : Be rewarded with a competitive salary for your experience and skills.
* Car Parking : Complimentary car parking for easy and stress-free commutes.
* Meals & Uniforms : Complimentary duty meals and dry cleaning.
* Career Growth : Learning and development opportunities in our expanding hotel group.
* Employee Benefits : Discounts on accommodation and dining at Amora Hotels & Resorts.
We thank all interested parties in advance for their applications. However, only successful applicants will be contacted.
Amora Hotels and Resorts is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all.
#J-18808-Ljbffr