Overview
Operations Clerk (CLA) role at Serco. Based at Clarence Correctional Centre in Lavadia, NSW. Full-time position with Monday to Friday hours within the Security and Operations team. This role supports operational processes and contributes to a protected and respectful correctional environment.
Responsibilities
- Managing and maintaining official complaints, requests and information records
- Supporting Use of Force (UOF) and Inmate Misconduct package preparation
- Assisting with Conflict With Offenders (CWO) and EA Progression meetings
- Coordinating segregation documentation and Official Visitors processes
- Completing general administrative duties to support daily operations
- Ensuring compliance with policies and procedures to maintain safety and order
- Adhere to Serco’s values, Code of Conduct and key operating principles
Qualifications
- Certificate III or IV in Business Administration (desired, not essential) or willingness to obtain if required, and/or relevant administrative experience
- Certificate III Correctional Practice, or willingness to obtain within the first year of employment
- Proficiency in Microsoft Office applications, including Excel, Word and Outlook
- Ability to meet compliance requirements including Police Check and clearance by Corrective Services NSW
- Commitment to Serco’s values: Trust, Care, Innovation and Pride
Benefits
- Flexible salary packaging options, including novated leasing for new and used vehicles
- – career support programs, wellbeing packages and financial benefits
- Access to Fitness Passport
- Generous employee referral program
- Uniform provided, daily meals & onsite parking
- Stable, full-time position with Monday to Friday hours
About Serco
Serco is a place where you can grow. Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. Serco focuses on serving governments globally and supports diverse and inclusive workplaces.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- IT Services and IT Consulting
Referrals increase your chances of interviewing at Serco. Get notified about new Operations Assistant jobs in Lavadia, New South Wales, Australia.
#J-18808-Ljbffr