- Provide reception support to patients and staff in the Dental and Oral Health Clinic
- Effectively coordinate and schedule patient appointments
- Work within a diverse team consisting of oral health clinicians, teaching staff and dental / oral health therapy students
The role
- Continuing, Full time (Part time and job share arrangement negotiable)
- Level 3 - $63,798 to $69,274 (plus 17% superannuation)
- Bathurst
As the first point of contact for patients, you will be responsible for coordinating the scheduling of appointments and welcoming them to the clinic. Other duties include providing relevant information, banking, invoicing, collecting of fees and payments and participating in hygiene and safe-work practices as determined by dental regulatory agencies.
The ideal candidate will be courteous and caring, able to demonstrate excellent communication skills both face to face and over the phone and be able to juggle multiple competing demands effectively. Previous experience working in a hospital, dental or health care facility is preferable.
About you
- Excellent interpersonal skills, ability to work as part of team and maintain strict confidentiality.
- Good numerical skills to accurately and efficiently process banking and financial reconciliations.
- Previous experience using patient management systems and a high level of typing accuracy.
- Demonstrated ability to prioritise work and problem solve.
- Qualifications, skills and/or experience relevant to the role.
About us
We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.
The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.
Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.
Learn more about the Faculty of Science and Health here.
Learn more about the Dental and Oral Health Clinic here.
Visit our website to learn about our great range of employee benefits.
Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.
To apply
Click the Apply button and complete your application online, submit a "statement of suitability" demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV.
If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
Further information
Additional information is available in the position description or by contacting:
Kate Giles | Business Manager | BusinessManager-DOHC@csu.edu.au | Ph: 02 6338 4049
Closing Date: 11pm, 18 May 2025