Job Role Overview
As a highly skilled IT professional, you will be responsible for managing and maintaining complex Azure environments.
The ideal candidate will have hands-on experience with Microsoft Azure infrastructure, including Azure AD, RBAC, and identity/access management. They will also have experience supporting Microsoft 365 services, such as Exchange Online, SharePoint, Teams & OneDrive, as well as a strong knowledge of Mobile Device Management (MDM) platforms.
A working knowledge of networking, server, and hybrid cloud infrastructure is essential, along with strong diagnostic skills and a proactive problem-solving mindset. You will need to communicate technical concepts effectively to both technical and non-technical audiences, and have experience working with logistics, transport, or warehouse systems like TMS or depot software.
Key Responsibilities:
* Manage and maintain Azure-hosted environments (VMs, networking, identity, storage)
* Support and administer Microsoft 365 services including Exchange Online, SharePoint, Teams & OneDrive
* Assist clients running our solutions on their own infrastructure (hybrid or on-prem)
* Monitor and optimize system performance across cloud and client environments
* Implement security best practices and ensure compliance standards are met
* Deploy and upgrade our WaveSCM platform across various environments
* Maintain clear technical documentation and collaborate closely with client and internal teams
* Respond to and troubleshoot infrastructure-related issues