Join Our Client’s Team as a Systems Engineer Well respected Australian healthcare company is looking for a Systems Engineer to provide 3 RD Level support and ultimately manage all escalations within the IT team that can’t be resolved by 1st and 2nd level teams. You will bring to the role strong analytical and problem-solving skills as well as exceptional written and oral communication abilities. The role will see you: Design, implement, and maintain IT systems Estimate the resources and effort needed to achieve project goals Identify and manage project dependencies and critical path Maintaining IT standards across all systems under their jurisdiction Troubleshoot and resolve complex hardware and software issues Respond to P1 and major incidents/outages, maintain solid and continued communication with appropriate teams Take ownership and management of any assigned tickets Collaborate with other IT staff to plan and implement system upgrades and improvements Be part of a rotating paid on-call roster You will bring to the role: 5 years experience as a Systems Engineer Windows technologies and operating Systems - Messaging, DHCP, DNS, Active Directory, Group Policy, SCCM, Terminal Services etc. Good knowledge of Linux operating systems Virtualization technologies (VMware, Hyper-V and Docker) Good knowledge of Citrix XenApp, deploying and maintaining a large Citrix farm Cloud services including Office 365 and Azure/AWS Storage systems - SAN, iSCSI, Fibre switching, LUN management and performance trouble shooting Scripting capabilities, preferably in PowerShell Knowledge of DICOM and HL7 messaging desirable Experience within ITIL v4 framework Balance is an equal opportunity employer who is committed to diversity and inclusion in the workplace, and applicants from all parts of the community are encouraged to apply for this role. If this sounds like your next career move, then please forward your resume to Marilyn Lennon I Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of the community to apply.