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Future Team Leader (Cruiseabout) - Mermaid Waters, Queensland
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Job no: 525186
Brand: Cruiseabout
Work type: Full time
Location: Queensland
Categories: Leisure Travel & Retail, Leadership
About the role
Absolutely love setting sail on the seas?
Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
Looking for your next leadership opportunity?
Key Responsibilities
Quoting, booking, and invoicing cruise bookings and packages
Ensure that KPIs are met, exceeding monthly sales targets
Support and handle walk-in, email, and telephone enquiries efficiently and accurately
Maximise sales opportunities through upselling & cross-selling
Monitor and action all relevant mailboxes daily
Maintain accurate and comprehensive product information to deliver and generate sales
Who are you?
Proven experience in customer service and working towards sales targets
Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry
GDS experience
Exceptional attention to detail, problem-solving skills, and ability to thrive under pressure
Ambitious, highly motivated, and organized
Employee Benefits & Perks
Opportunities for onboard ship inspections and exclusive cruise discounts
Access to industry travel discounts and sponsored ‘Familiarisation Cruises’
Inclusive company culture and recognition as a Great Place To Work
Support for diversity and inclusion, encouraging applications from all backgrounds
Learning & Development pathways, including cruise product training
Exclusive staff discounts with leading retailers, health and wellness, financial planning, and more
Career growth opportunities within our global network
Health insurance discounts with BUPA and internal gym access
Support and Employee Assistance Program for staff and families
Social events, awards nights, and industry conferences
Corporate Social Responsibility programs and paid leave options
Commitment to sustainability and environmental protection
Please advise your leader before applying.
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