Direct message the job poster from Electrical Compliance Onsite Pty Ltd
Job Title: Administrator / Scheduler (Electrical Compliance).
Position: Full time
To be considered for this role, you must reside in Perth and have experience in scheduling field staff.
About the Business:
We are a small but growing Western Australian business specialising in electrical testing & tagging, thermal imaging, and fire equipment servicing. We pride ourselves on our culture built on safety, accountability, fairness, communication and continuous improvement
About the Role:
Due to internal promotion, we're looking for a dedicated and organised Administrator / Scheduler to join our team. In this role, you will coordinate the daily operations of 10-15 technicians. You'll be the go-to person for both clients and our field-based staff, making sure jobs are well‑prepared and everyone has the right information to deliver safe, high‑quality service. We're looking for someone with proven scheduling experience who can add value and introduce new ideas as our business continues to grow.
Key responsibilities
* Develop and maintain schedules for field technicians to ensure operational efficiency.
* Match jobs with technician skills, locations, and client requirements.
* Ensure follow-up visits and repeat testing are booked within the required Australian Standards compliance timeframes.
* Be the first point of contact for scheduling enquiries from clients and technicians.
* Confirm bookings, obtain and communicate access requirements, order parts and issue updates in a professional and timely manner.
* Support technicians with schedule queries and job preparation requirements.
* Prepare accurate job cards with site-specific details including arrival timeframes, site contacts, estimated assets, PPE, and safety requirements.
* Maintain accurate administrative records and ensure compliance with internal procedures and external legislation.
* Record improvement opportunities in the company's Improvement Register and follow up as required.
* Contribute to maintaining high standards of safety, quality, and environmental compliance.
* Provide administrative support to other areas of the business as required, in alignment with company procedures.
* Look for opportunities to improve how we schedule and deliver work.
Requirements
* Demonstrated experience in scheduling, coordination, or administration (field-service environment desirable).
* Strong organisational and time management skills with the ability to manage multiple priorities.
* Excellent written and verbal communication skills, with a professional phone manner.
* Proficiency in Microsoft Office Suite; experience with ServiceM8 or similar field service software is a bonus but not essential.
* Attention to detail and ability to work independently with minimal supervision.
* Understanding of WHS, quality, and compliance practices desirable.
* Current National Police Clearance (or willingness to obtain).
* Medical clearances may be required to confirm fitness for work.
* Ability to work independently and manage time effectively.
* Sound knowledge of the Perth Metropolitan Area
* Looking for long term employment
Work schedule
Monday to Friday. 7am - 3pm. No weekends.
Why join us
* Be part of a small, supportive team where your contributions are valued.
* Opportunity to make an impact and bring innovation to our processes.
* Enjoy a supportive work environment in an exciting growth phase.
If you are a motivated, organised, honest and reliable individual with a passion for scheduling and customer service, we would love to hear from you. Apply now to become a vital part of our and growing team
How to apply
Please send your resume and a cover letter detailing your relevant experience.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Facilities Services
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